How to fix email sending and receiving an issue on AT&T?


Communication through emails has become an integral aspect of our lives. Emails are used by people of every age groups, from students who want to apply for an admission or those who want to get in touch with any organization for job opportunities. Emails are also part of internal and external communication process within businesses. But in this daily process of sending and receiving emails, one confronts with some problems using their emails be it from any webmail providers. Users of ATT often come across with the same problem, but you can easily fix this issue yourself or get access to AT&T customer care number 1-800-234-6190.

Fixing email sending and receiving an issue

Step 1: Sign out of your email and then sign back in.

Step 2: Check that email isn’t landing in your spam folder.

Step 3: Open your ATT email in different web browser other than the normally you prefer using.

Step 4: Clear your cookies and cache as they slow down the browsing speed.

Step 5: Review your settings, and make sure there are no blocked addresses. Also, review the filters to be sure that your emails arrive in the correct folder.

Step 6: Enable Javascript and make sure it is up to date.

Step 7: Disable browser tools or add-ons to find out if they conflict with your email access or not.

Step 8: Enable Adobe flash player and make sure it is up to date.

Troubleshooting in an email program (Outlook/Windows live/Apple Mail)

·        Check to see if you are having any messages in your outbox, if yes, resend them. Sometimes mail gets stuck due to these messages.
·        Review common email error codes for steps to resolve them.
·        Check that your email client settings are correctly done.

Troubleshooting a compromised account

If you are receiving emails from your own ATT email address or missing emails or seeing a different display name, then your account may be hacked.
For any kind of assistance regarding dealing with ATT email sending or receiving issues, you can get in touch with AT&T Customer support number.